Erm's I.T. Girl – Zelna Ellis

Don't fear when Zel is near…

Vodacom Customers Watch Out For This

Dear Vodamail user

An influx of phishing* attempts in the form of emails sent by an unknown third party, requesting vodamail users to send their personal information, has been noted. Please delete and do not reply to this email. If you have already replied, please change your password immediately.

Please be assured that Vodacom will not request any personal information from you, via email, unless you have made initial contact and we require further information.

*Phishing is the criminally fraudulent process of attempting to acquire sensitive information, such as username and password details, by masquerading as a trustworthy entity in an electronic communication.

An example of the email sent to vodamail users is pasted below, for your information.

If you require further assistance please do not hesitate to contact Vodacom by calling 155, free from your Vodacom cellphone or 082 155 from any other phone. You can also send an email to customercare@vodacom.co.za

Kind regards

Leigh-Ann Redelinghuys
Director: Customer Services
Vodacom SA Pty (Ltd)

Example of phishing email:
Dear vodamail.co.za Account Owner,

To complete your Account Verification process, you are to
reply this message and enter your ID and PASSWORD in the
space provided. You are required to do this before the
next 48hrs of receipt of this e-mail, or your Webmail
Account will be de-activated and erased from our database.

Full Name:
Webmail User ID:
Webmail Password:
Date Of Birth:
Last Login:

Your account can also be verified at: http://webmail.vodamail.co.za/
Thank you for using http://www.vodamail.co.za
Copyright 2009 The Time Warner Cable
Internet Service.
“This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link http://www.vodacom.co.za/legal/email.jsp

29 July 2009 - Posted by | E-Mails | , , , ,

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